Replacement and Refunds Policy

Our 30-Day Money-Back Guarantee

At Tiny Taikun, we want you to love what you buy, whether it’s for you or a gift for the investor in your life.

If you’re not happy with your purchase for any reason, let us know within 30 days of delivery and we’ll give you a full refund.

How it works

1. Email us at hello@tinytaikun.com within 30 days of your order being delivered.
2. Include your order number and a line on what went wrong. Your feedback helps us improve.
3. We’ll reply within 2 business days and process your refund to your original payment method. Refunds usually take 5–10 business days to appear, depending on your bank.

Arrived damaged, faulty or not what you ordered?

We’ll make it right at no cost to you. Just include photos of the item and its packaging in your email, and let us know which you’d prefer:

• a free replacement, or
• a full refund.

What’s not covered

• Digital downloads, such as the AI Stock Research Checklist, aren’t covered by the money-back guarantee. If a file doesn’t open or work properly, email us and we’ll fix it or send you a working copy.
• Custom orders, where we’ve created a custom design or quote at your request.

Gifts

Received a Tiny Taikun item as a gift and it’s not quite right? Email us within 30 days of delivery with the order number or the buyer’s name, and we’ll sort it out.

Your rights under Australian Consumer Law

This guarantee is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Questions?

Email hello@tinytaikun.com. We’re a small business run by an investor, and we reply personally.